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This week's column from Tom Carpenter.

This week's column from Tom Carpenter.

Our business model is predicated on customer satisfaction. However, we realize that there is just no pleasing some people.

Editor’s note: A version of this column appeared on Dec. 1 2013.

What did I know, what did I know/of love’s austere and lonely offices.—Robert Hayden, from his poem “Those Winter Sundays.�

“This too shall pass,� I said to my ol� buddy Lamar. I thought his funk was triggered by the nature of our errand.

Dr. Hans Hoffmann, the Lefty Horowitz professor of physics at the Biloxi School of Bartending, has again been denied the Nobel Prize in Physics.