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Order online and get a flat 21% discount and free shipping if your order is $50.00 or more.

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Working with Difficult People Can Become Routine...


How to Handle Difficult Parents
: A Teacher's Survival Guide

by Suzanne Tingley (2006, Cottonwood Press, 12.95)
     [Check/Credit Card Price...Less 21% = 10.23]

Be it "Pinocchio's Mom," who thinks her child never lies, the "Caped Crusader," who will stop at nothing to have a book eliminated from the curriculum, or the "Helicopter Mom," who hovers and swoops in to protect her child from disappointment, this humorous handbook helps educators deal with impossible parents. Each chapter features a hilarious caricature that illuminates common parent anxieties followed by specific, practical methods for addressing the problem. [7.5” x 9.5”...144 pages]


Emotional Vampires
: Dealing with People Who Drain You Dry

by Albert Bernstein (2001, McGraw-Hill, 12.95)
     [Check/Credit Card Price...Less 21% = 10.23]

An exciting look at the whole range of personality types and human responses that drain you dry. Bernstein shows how to spot the "vampires" in your life, and discover a range of defense strategies for when you find yourself under attack. [6” x 9”...242 pages]


Managing Difficult, Frustrating, & Hostile Conversations
: Strategies for Savvy Administrators, 2nd Edition

by Georgia Kosmoski & Dennis Pollack (2005, Corwin Press, 24.95)
   [Check/Credit Card Price...Less 21% = 19.71]

Learn field-tested strategies to defuse the most challenging confrontations an administrator faces. Specific actions are presented that are designed for the administrator who has to deal on a daily basis with griping in the faculty lounge, angry "screamers," or situations that involve drugs or alcohol. Every principal, superintendent, and administrator will find this a valuable resource. [6" x 9"...142 pages]


How to Deal with Teachers Who Are Angry, Troubled, Exhausted, or Just Plain Confused

by Elaine McEwan (2005, Corwin Press, 32.95)
   [Check/Credit Card Price...Less 21% = 26.03]

An indispensable handbook for educators hoping to manage, shape, and improve teacher behaviors with the ultimate goal of improving student achievement and performance. This resource offers case studies from principals who have successfully managed dysfunctional and low-performing teachers, scripts for achieving effective communication, and a culture-builder’s toolkit with exercises and assessments. [6" x 9"...280 pages]


The How to Easily Handle Difficult People Handbook
: Everything Problem People Don't Want You to Know

by Murray Oxman (2006, Sourcebooks, 8.95/hardback)
     [Check/Credit Card Price...Less 21% = 7.07]

This easy-to-read handbook breaks down the 12 most well-known types of difficult people and a mysterious 13th type"the most difficult person of all," as well as the appropriate response to each. [4.5” x 6.5”...87 pages]


How to Deal with Parents Who Are Angry, Troubled, Afraid, or Just Plain Crazy

by Elaine McEwan (2005, Corwin Press, 27.95)
     [Check/Credit Card Price...Less 21% = 22.08]

Here are tips for dealing with parents diplomatically, and for acquiring the skills to disarm emotionally-charged behavior. The book features over two dozen strategies for defusing angry parents, 50 practical ways to build parental support at your school, 10 "Goals-at-a-Glance" to help keep your school community relations on target, and lots more. [6” x 9”...169 pages]


Life Would Be Easy If It Weren't for Other People
: Updated Edition

by Connie Podesta (1999, Corwin Press, 27.95)
   [Check/Credit Card Price...Less 21% = 22.08]

How to develop healthy communication patterns with difficult people. This book will not help you change difficult people. That's impossible, according to the authors. It does, however, offer you strategies to incorporate into your behavior that will make relationships work better for you, immediately. [6" x 9"...96 pages]


80 Creative Strategies for Working with Challenging Parents
: A Resource for Elementary, Middle and High School Professional Educators

by Jerry Wilde (2005, YouthLight, 23.95)
     [Check/Credit Card Price...Less 21% = 18.92]

How to work with difficult parents. The ones with anger/hostility problems, the ones who exhibit anxieties, the ones who display emotionally withdrawn behavior. These parents often have mental health issues, show a reluctance to own responsibilities, have memories of negative school experiences, use inconsistent parenting styles, blame everyone except themselves, lack backbone, often have an oppositional disposition, and oftentimes, even alcohol/drug problems. Grades K-12. [8.5” x 11”...104 pages]


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Paperbacks For Educators
426 West Front St.
Washington, Missouri 63090
800-227-2591; Fax 800-514-7323

paperbacks@usmo.com

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