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Navajo Housing Authority announces roadmap to empower employees, improve services

Navajo Housing Authority Ojo Amarillo

The Navajo Housing Authority hosts a leadership-employee workshop on June 14 at the Ojo Amarillo housing management office.

The Navajo Housing Authority (NHA) announced recently it is planning to make strides in revitalizing its operations and enhance employee and client engagement through a comprehensive strategic plan for 2024-28.

Heather Duncan-Etsitty, NHA's new chief executive officer, and long-standing NHA employees will be looking to simplify and automate internal processes, improve customer service, and foster a culture of empowerment and accountability.





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