Priority rebooking and dedicated phone lines give airline elites an edge when flights are in disarray.

woman was late for a plane at the airport

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I Flew During the FAA Fiasco — and Elite Status Got Me Home

I Flew During the FAA Fiasco � and Elite Status Got Me Home

Unless you’ve been offline for the last week, you’ve probably heard about the Federal Aviation Administration’s temporary shutdown of all air traffic. As a West Coast-based flyer with plans for an in-state trip, I awoke last Wednesday morning to news of widespread flight cancellations and delays. My departure flight was going to leave an hour...